All orders are processed according to the shipping option chosen on the checkout page. If "Onsite Pick-Up" is selected, the order will be available at the official Project Shelter location at the event.
Returns & Exchanges
All unused items have a 7 day return policy. In the event of a non-defective return, customer will incur shipping costs associated with return or replacement. All returns are subject to a 15% restocking fee. For a defective item, postage will be provided and there will be no restocking fee charged.
Privacy & Security
All information is never shared or sold to third parties. Protecting customer and user privacy is our number one priority. We hate spam, too!